Stories & Insights

From homeless to home: Isla and Juan's story

Isla and Juan worked hard to build a life for their children, but were faced with homelessness after Juan unexpectedly lost his job and Isla's mother passed away. Read how they overcame their homelessness to find a place of their own to call home.

March 25, 2022

Isla and her husband Juan worked hard for the life they were trying to build for their two children. Money was always tight, but they were able to make ends meet.

That is, until one day, Juan unexpectedly lost his job after his employer went out of business.

Suddenly, Isla and Juan found themselves without a home, couch surfing with relatives as they scrambled to find employment in the midst of the COVID pandemic.

Things went from bad to worse when Isla received news of her mother’s passing, and the unexpected mental and financial toll of her loss forced the family into homelessness.

With nowhere else to turn, Isla and Jose connected to Crossroads’ Family Center through the Coordinated Entry helpline. That’s where their journey from homelessness to home began.

During their time at the Family Center, Jose immediately began looking for work again. Isla also began pursuing her certificate in cosmetology, a dream she had since she was a young girl.

The family worked hard with their case manager, and never missed a meeting as they worked to find housing again.

With the help of Crossroads staff, Isla and Juan were able to secure an apartment with a landlord that partners with Crossroads regularly to help those overcoming homelessness find their new home. After six months in shelter, the family was ready for a new start.

Elated, the couple and their children moved into their new apartment in Pawtucket to continue on the path to success!

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