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News & Event

RI's Community Service Grant program supports Crossroads and the community

The Community Service grant is a good investment of state funding, and Crossroads ensures that every dollar awarded to us has a positive impact on ending homelessness in our state.

June 2, 2016

Dear Crossroads Donors,

Recently, there has been a great deal of discussion in the media and in the state legislature about the merits and process of awarding Community Service grants to non-profit agencies that provide many of the human services programs in Rhode Island. Crossroads Rhode Island is the grateful recipient of one of these grants, which helps us sustain essential services focused on helping individuals and families secure stable homes. We receive $302,500 from the legislature, of which 100% is spent on direct services, including:

  • Emergency assistance: Crossroads is the only agency in the state that is open 24 hours a day, 7 days a week, year round, to assist families and individuals who are homeless and have no place to go for help. Services include use of our Community Room (the only day shelter in the city for homeless adults), showers, laundry and bathroom facilities. We also provide 24-hour safe shelter and basic needs to families in crisis situations. We are here to absorb the overflow when other shelters are full or closed, and we ensure that everyone in need has a safe place to stay during the winter’s coldest nights, the summer’s hottest days, or when a storm rages outside.
  • Assessment and diversion that helps determine the level of service intervention needed and ensure that services are appropriate and targeted to those with the most acute needs. Often, minimal support helps a person solve the immediate crisis and avoid entry into a shelter; others may require a range of services to end homelessness.
  • Housing-based solutions according to the needs of each family or individual; rapid re-housing for those with less intensive needs or housing-first for people who are the most challenged.

The Community Service grant helps us provide direct assistance to more than 1,500 people every year and makes it possible for those in the greatest need to get help when they need it most. The grant provides only a portion of the cost of operating these programs (less than 20%), but without this assistance, we would not be able to sustain the level of support we offer now. On any given night, we provide emergency shelter to an average of 184 individuals. In 2015, we housed 41 adults directly from living on the streets in unsafe situations into housing – bypassing the shelter system completely. Our focus is on permanent housing solutions—last year, 92% of the adults in our shelter program and 72% of families in shelter exited to permanent housing. We moved and/or maintained 693 households, representing 1,364 individuals, in stable housing.

Crossroads is proud of its strong fiscal infrastructure and transparency. We provide regular narrative and financial reports to the RI Department of Human Services, which manages our Community Service grant. The Community Service grant is a good investment of state funding, and Crossroads ensures that every dollar awarded to us has a positive impact on ending homelessness in our state.

We recently joined together with five other organizations to voice our support for the Community Service grant program. You can read our joint letter here.


Karen A. Santilli

President & CEO

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