Crossroads' Chief Operating Officer Michelle Wilcox has been named the Career Achievement winner in the 2016 Providence Business News Business Women Awards program! Michelle has been an employee at Crossroads for 23 years, serving as COO for the last nine years. This is her second PBN Business Women award, after she was honored as an Industry Leader in 2008. ' Michelle is certainly an example of an innovative leader who has been an inspiration not only to me, but to our entire organization,' said President and CEO Karen Santilli. Congratulations, Michelle! Read more about the PBN 2016 Business Women award program, and other winners .