News & Event
Earlier this year Crossroads completed a renovation of the entrance to our building at 160 Broad St. in Providence. This renovation has provided us with the necessary upgrades to create a safe, respectful and effective environment for our clients.
The re-configuration of the main entry has increased the size of the waiting and seating areas, improved security by allowing front-desk staff to see all parts of the Community Room and waiting areas from the reception desk. A redesign of the intake space and housing services desk areas adjacent to the reception area has provided greater security for clients and staff, has allowed controlled access to the housing tower, and ensures maximum privacy for homeless clients during intake.
The renovations were made possible because of a grant from The Champlin Foundations On July 26, 2012 the lobby was re-dedicated to the memory of a beloved advocate and friend of Crossroads Rhode Island, H. Peter Olsen Esq. Members of Peter’s family, former colleagues and representatives from The Champlin Foundations attended the touching ceremony. Peter also served as a Trustee of The Champlin Foundations.
The Crossroads Rhode Island community suffered a tremendous loss at Peter’s passing at the end of October 2011. Peter, who served on Crossroads Board of Directors for many years, was not only an asset as a Board Member but also as a volunteer. Spending time with our clients in Education and Employment Services, Peter dedicated many hours assisting men and women in learning to read, write and perform math skills. He earned their trust and friendship; he helped them move forward in their educational journey. His family generously asked that people honor his memory by making donations to Crossroads Rhode Island.
Carlos, a Crossroads client and former student of Peter’s, wrote a speech and read it at the dedication. An excerpt from Carlos’s speech poignantly read;
“Peter was a special man. Whoever had the opportunity to work with him knew how much he cared for his family and the world around him. I will miss Peter, but cherish his memory”
A plaque is mounted right by the front desk in Peter’s honor. It serves as a reminder to everyone what it means to dedicate oneself to their community. If you’d like to make a lasting gift in Peter’s memory, please contact Christine Luke in the Development Office at Crossroads Rhode Island.
Citizens Bank Rhode Island President Ned Handy was present at the dedication to receive a certificate of appreciation from Crossroads President Anne Nolan for Citizens' continuous support throughout the years.
With the opening of 5 new units at the Harold Lewis House and the release of the Aging and Homelessness Report, Crossroads Rhode Island has recently been featured in various news media outlets.
Providence Journal - "Crossroads Rhode Island: Homelessness among people 50 and over has increased sharply "
Providence Business News - "Crossroads sees homelessness rise among older Rhode Islanders"
RINPR - "A Growing Number of RI’s Homeless Population Is Elderly"
WPRI - "As Non-Profit opens new wing, more elders becoming homeless"
Providence, RI, April 17, 2015 – Crossroads Rhode Island Board of Directors’ chair, U.S. District Court Judge John J. McConnell, Jr. today announced that the Board has named Karen A. Santilli as President and CEO of the state’s largest provider of services to the homeless. Ms. Santilli will succeed Anne Nolan, who will retire after 14 years of service. Ms.Santilli, 48, Chief Marketing & Strategy Officer, and a member of the Senior Management Team of Crossroads Rhode Island joined Crossroads in 2008 and brings more than 25 years of non-profit experience to her new role starting June 1, 2015.
Ms. Santilli has recently led the organization through a strategic planning process that confirmed organizational values and redefined the mission, establishing and implementing a housing first model geared toward housing people and ending homelessness. In addition, Ms. Santilli has led the Marketing & Development Team to raise $2.8 million annually through a multi-media mix including direct mail, special events, grants, web-based marketing, major donor development, Planned Giving and community outreach. Under her leadership, Ms. Santilli has doubled the active donor base over a 5 year period.
“As President of Crossroads my first priority will be to continue to build on the strong foundation that Anne Nolan has built as well as ensuring that the organization’s values continue to be the driving force behind everything we do,” said Santilli. “I’ve had the opportunity to spend the past eight years actively engaging with Crossroad’s Board, management team, front-line employees and clients,” said Santilli. “I am honored to have the opportunity to now lead the Crossroads team as we move forward to ending homelessness.”
Prior to joining Crossroads, Ms. Santilli was the Marketing Director at Plan USA (formerly Foster Parents Plan) where she provided leadership and direction to the organization’s operations, participated in strategic business planning and ensured sound financial planning, as well as implementation of new systems and procedures. In addition, she managed all aspects of sponsor and donor acquisition and development, and coordinated with international field staff to identify appropriate overseas development projects.
“After a nationwide search, and with a very strong pool of finalists, the Board unanimously and enthusiastically elected Karen Santilli,” said Judge McConnell, Crossroads Board Chairman. “Karen is an accomplished and outstanding leader, and a dedicated social service advocate who has successfully led the organization through a profound and multi-layer organizational change. She has been a key part of our success, and the Board believes that Karen has the vision and leadership to guide our organization as we continue to put housing first and end homelessness in Rhode Island,” said Judge McConnell.
“On behalf of the Board I sincerely thank Anne for her valuable contributions and outstanding service throughout her career at Crossroads. We will be indebted for her passionate leadership, dedication and service to thousands of homeless individuals and families, and for being the embodiment of Crossroads values – Safety, Respect and Effectiveness”, said Judge McConnell.
“I’m proud of the work that Karen has done, particularly during a difficult economy, and I’m optimistic that Karen will build on the Crossroads foundation to succeed in the future,” Anne Nolan said. “Karen has been a great addition to our organization and her marketing and business savvy, and strong leadership skills make her an excellent choice to lead Crossroads going forward. It’s been an honor to have led such a dedicated staff for more than 14 years. It’s tough to say goodbye to the Crossroads family and clients, but I am truly confident as I pass the reins over to Karen, that she will continue to move our agency and our mission forward.”
For Media Inquiries, Contact:
Patricia Campellone, Manager of Special Event and Public Relations
401.521.2255 \ email@example.com
160 Broad Street \ Providence, RI 02903 \ Map & Directions
Site Map \ Privacy
Need Help Now