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News & Event

Success Story: Carla

Carla was experiencing untreated mental illness and homelessness at the same time, until she came to Crossroads for help in 2015.

Carla came to Crossroads during the cold and snowy winter of 2015, physically sick, without a warm place to stay, and in need of help to end her homelessness.

In addition to the myriad of challenges and barriers faced by people experiencing homelessness under normal circumstances, Carla was diagnosed with a severe mental illness. Her illness often rendered her unable to fully comprehend her situation, and caused her to experience frightening delusions. Although medical professionals had diagnosed Carla, she did not accept their diagnosis and was often without medication or treatment.

We were able to assist Carla in moving into an apartment - taking her from a dangerous situation living on the street with untreated mental illness to the safety and security of her own home.  

Over the course of about six months in her new home and with intensive care from Crossroads case managers and mental health professionals, Carla was able to come to terms with her illness and began to understand the steps she needed to take to treat herself and live a healthier life.

Without the stability of a home and regular help from the professionals who handled her case, it is unlikely that Carla would have made the incredible progress she has made. Thanks to generous donors like you, Carla is still working with Crossroads and mental health professionals to stay healthy and housed.

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