Crossroads provides 24-hour crisis intervention services at the agency’s main headquarters.
Homeless individuals and families are connected quickly to services that help stabilize their
lives—emergency shelter, health care, basic needs—and then to case management that links them to
housing, substance abuse/ mental health treatment, recovery programs, adult education, job training,
and employment. All services are client-centered, focused on the needs of each individual or family,
and service-enriched to ensure that clients have access to the resources they need to become and stay
self-sufficient.