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Staff Spotlight: Dennis Owens, Janitorial Training Program Instructor

As the newest instructor in our Employment and Education Services department, Dennis Owens has already seen the positive impact that education and job training has on people who are working to improve - or in some cases, rebuild - their lives.

His very first class of Janitorial Training students included some ambitious individuals who achieved tremendously positive outcomes. As a direct result of the Janitorial Training program, three students secured employment in the janitorial field, and one student went on to another training program.

“They came to me very motivated,” Dennis said of his students. “They come ready and willing to learn, and seem committed to changing their lives. They really invested in it. Everything I asked them to do, they did it.”

The Janitorial Training program is just one of the job-training classes offered at Crossroads. The class teaches students janitorial skills from the simple to the complex. By the end of the eight-week program, successful students receive four different certifications which make them qualified and desirable candidates for jobs in the janitorial field: OSHA 10 Safety Certification, Green Cleaning Certification, Blood-Born Pathogen Certification, and Mold Remediation Certification.

In addition to 12 hours a week of in-class instruction, Janitorial Training students are required to complete a 40 hour internship in the field, and about three hours of homework every week. They work with Dennis and other Crossroads staff members to learn how to conduct job searches specifically geared to the janitorial field.

Dennis is uniquely qualified for his position as Janitorial Training Program Instructor. With experience as a business owner in environmental services, he worked in the community at places like Johnson and Wales University and Roger Williams Medical Center conducting training in environmental services. Eventually, he decided to go back to school himself and earned his Master’s degree in Adult Education. Dennis came out of retirement to take on the position of Janitorial Training Program Instructor at Crossroads.

Dennis recently welcomed 15 new students into his classroom for his second class. He feels confident that his new students will value the class as much and work as hard as his first students. In the near future, he hopes to grow the program by developing more hands-on training and offering job-shadowing opportunities to his students.



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