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Careers

The important work we do at Crossroads Rhode Island is changing lives for the better, everyday - and our employees find our work to be challenging and rewarding. We strive to be an employer of choice and, consistent with our values, to create a work environment that is safe, respectful, and effective for everyone.

These are the positions currently open at Crossroads Rhode Island. If you are interested in applying for any position, please download our application for employment (PDF, 72.3 KB) and email it with your resume to careers@crossroadsri.org or fax it to 401-521-1894. Information on Crossroads' benefits program [PDF] is also available.

We maintain applications for up to one year and will contact you should your skills and qualifications meet our requirements. We apologize for being unable to contact or respond to all applicants. We value your interest in our mission and we look forward to hearing from you.

AA/EOE

Job Openings

Director of Program Outcomes & Evaluation

Are you looking for a job in which you can make a positive impact on homeless families in Rhode Island? Well, Crossroads RI might be looking for you! 

We are searching for a Director of Program Outcomes and Evaluation to join our incredible team. The successful candidate will be responsible for overseeing and driving the organization’s program data management system, outcome evaluation process, and training related to the Service Prioritization Decision Assistance Tool (SPDAT) . Master’s degree or equivalent number of years’ experience, policy development experience, and familiarity with Rhode Island’s social service providers required. 

Please see full job description for additional details. Strong benefits package and the best co-workers available round out the picture. Now is your opportunity to join an organization considered to be a national leader in working to end homelessness. 

For the complete job description please click here: Director of Program Outcomes and Evaluation.pdf

Janitor

 Crossroads Rhode Island, the largest provider of services to the homeless in the state, is looking for a Janitor to join our team.

The successful candidate will commit to the tasks assigned which include keeping all areas of the facility clean, vacuum, sweep, strip, wash, and finish floors, remove trash, and clean restrooms. High school diploma or equivalent preferred, as well as one year cleaning and/or maintenance experience.

Full-time: Mon - Fri 7 am to 3 pm

For the complete job description please click here: Janitor.pdf

 

Residential Coordinator

Crossroads, the largest homeless services organization in the state, is seeking an enthusiastic and committed individual to join our team as a Residential Coordinator!  

The successful candidate will provide support to formerly homeless individuals who now make their homes in properties owned by Crossroads.  They will work closely with our housing locator to identify available units for move-in, provide orientation to new residents, assist residents in obtaining basic needs and ensure the home is stocked with necessities.  The Residential Coordinator will promote community building activities within assigned buildings, and work closely with case managers for those residents receiving more intensive support.   Bachelor’s degree in Social Services / Human Service field  and 3 years’ experience required.  Great benefits and awesome co-workers.  

 

For the complete job description please email careers@crossroadsri.org.

Case Manager - Rapid Rehousing

Are you looking for a full time position in which you can make a positive impact on homeless individuals in Rhode Island? Well, Crossroads RI might be looking for you!

Crossroads Rhode Island, the largest homeless services organization in the state, is seeking a positive and dynamic case manager to join our team! 

The successful candidate will believe in transforming lives to their fullest potential and have a passion for creatively solving complicated issues.   She/he will provide comprehensive case management to homeless clients including assessment, case planning and evaluation of services.   This is a position on our Rapid Rehousing team where the successful candidate will work with those determined to have moderate acuity.   We’re looking for those special individuals who have experience working with a disconnected population and have a proven track record as effective case managers.  Bachelor’s degree in Human Services or related field, or certification in Case Management required as is 3 years’ experience.  

 A strong benefits package and the best co-workers available make Crossroads the place you want to work!

For the complete job description please click here: Case Manager, Rapid Rehousing (Individuals).pdf

Case Manager - DOC Program

 Are you looking for a full time position in which you can make a positive impact on homeless individuals in Rhode Island? Well, Crossroads RI might be looking for you!

Crossroads Rhode Island, the largest homeless services organization in the state, is seeking positive and dynamic case managers to join our team at Harrington Hall in Cranston! 

The successful candidate will believe in transforming lives to their fullest potential and have a passion for creatively solving complicated issues.   She/he will provide comprehensive case management to individuals about to be released from the prison system.  The work includes assessment, case planning and evaluation of services.   We’re looking for those special individuals who have experience working with a disconnected population and have a proven track record as effective case managers.  Bachelor’s degree in Human Services or related field, or   certification in Case Management required as is 3 years’ experience.   This position provides a unique opportunity to work with a dynamic organization and team to build a better community.  Join us!

For the complete job description please click here: 

DOC HH Case Manager.pdf

Chief Philanthropy Officer

Are you looking for a position in which you can make a positive impact on people experiencing homelessness in Rhode Island? If so, we might be looking for you!

Crossroads Rhode Island, the largest homeless services organization in the state, is seeking a dynamic and forward thinking individual to join our Leadership Team in the role of Chief Philanthropy Officer. The successful candidate will be responsible for creating and implementing marketing strategies that will raise revenue for and increase awareness of our incredible programs and services in Rhode Island. We're looking for that special visionary with a deep understanding of and experience with traditional and innovative marketing strategies who has experience, not only with staff management, but also a deep respect for the needs of individuals and families experiencing homelessness. Must have a minimum of 10 years' experience in marketing and fundraising. A strong benefits package and the industries best coworkers make Crossroads the organization you want to be a part of!

For the complete job description please click here: Chief Philanthropy Officer.pdf

If you are experiencing trouble opening the PDF please request the job description by emailing careers@crossroadsri.org. Thank you.

Director of Housing Based Case Management

 Crossroads Rhode Island, the largest homeless services organization in the state, is seeking a dynamic, forward thinking individual to join our team as the Director of Housing Based Case Management.   

The successful candidate will manage the Housing First and Rapid Rehousing case management teams and ensure there is fidelity to the model and standardized practices to maximize the effectiveness of Crossroads programs and resources to best meet the needs of service users. She/he will ensure agency compliance to grant requirements for social services programs.  We’re looking for that special individual who has experience not only working with a disconnected population but also has experience in managing / supervising staff for a minimum of 2 years in a social service program.   Must have a proven track record as an effective motivator.  Bachelor’s degree in social work or related field expected, Masters preferred.   

A strong benefits package and the industries best coworkers make Crossroads the organization you want to be a part of! 

For the complete job description please click here: Director of Housing Based Case Management1.pdf

Case Manager - Warwick Family Shelter

 Crossroads Rhode Island, the largest homeless services organization in the state, is seeking a positive, dynamic, case manager to join our team at the Warwick Family Shelter! 

The successful candidate will believe in transforming lives to their fullest potential and have a passion for creatively solving complicated issues.    She/he will provide comprehensive case management to homeless clients including assessment, case planning and evaluation of services.      We’re looking for that special individual who has experience working with a disconnected population and has a proven track record as  an effective case manager.  Bachelor’s degree in Human Services or related field, or certification in Case Management required as is experience in the field.    

A strong benefits package and the industries best co-workers make Crossroads the organization you want to be a part of! 

Full-time position Mon to Fri 8 am to 4 pm.

For the complete job description please click here: Case Manager, Rapid Rehousing (Families).pdf

Janitorial Job Training Program Instructor

Do you have experience in the janitorial field? Or have you worked in an adult education or workforce development program? If so, Crossroads Rhode Island may be looking for you!

Crossroads Rhode Island, the largest provider of services to the homeless in the state, is searching for a part-time Instructor for our Janitorial Job Training Program!

The successful candidate will provide classroom and hands-on instruction in proper cleaning techniques including buffing, waxing, cleaning floors and windows, as well as professionalism in the workplace. Minimum of 2 years' experience in the janitorial fiedl including experience training or supervising staff, or 2 years' experience as instructor in adult education/workforce development. Strong benefits package and the best co-workers available round out the picture. 

Now is your opportunity to join an organization considered to be a national leader in working to end homelessness.

For the complete job description please click here: AE Instructor-Janitorial Training Program.pdf

If you are experiencing trouble opening the PDF please request the job description by emailing careers@crossroadsri.org. Thank you.

Shelter Assistants - Families

 Crossroads Rhode Island is searching for Shelter Assistants to help us in our Family Shelters. 

We’re looking for an individual who believes in transforming lives to their fullest potential, a person who exudes positivity and has a passion for creatively solving complicated issues. The successful candidate will have a degree in human services and/or experience working with a disconnected population in a shelter or group home environment.

Part-time: Saturday and Sunday 4 pm to 12 am. (One position available in Warwick & one available in Providence)

 For the complete job description please click here: Shelter Assistant (Families).pdf

Reception Staff, Front Desk

Are you looking to  make a positive impact on homeless individuals in Rhode Island?    Well, Crossroads Rhode Island might be looking for you!

Crossroads, the largest homeless services organization in the state, is seeking an enthusiastic and committed individual to join our Front Desk Reception Team!    The successful candidate will be responsible for  maintaining a welcoming  environment to Crossroads, helping service users access basic needs, navigate programs within Crossroads, connect clients to case advocate resources, and diverting people back to other supports when appropriate and safe to do so.     Exceptional customer service skills and a minimum of 2 years in human services or related position required. Bilingual in English / Spanish helpful.  

Terrific coworkers and an employer whose values include Safety, Respect, and Effectiveness help make Crossroads the employer of choice!

Part-time: Sat & Sun 3 pm to 11 pm.

Per diem positions also available. 

Please click below for the complete job description:
Reception Staff [PDF]

Shelter Assistant, Women's Shelter

Are you looking for a job in which you can make a positive impact on homeless women in Rhode Island? Well, Crossroads RI might be looking for you!

Crossroads, the largest homeless services organization in the state, is seeking an enthusiastic and committed individual to join our team as a Shelter Assistant! The successful candidate will offer assistance in every manner practical to those in our Women's Shelter while following all policies and procedures of the organization. Responsibilities will include monitoring client behavior, reviewing policy & guidelines with clients at time of entrance, preparing rooms for clients, monitoring and maintaining shower and laundry schedules and more. High School diploma or G.E.D. and ability to work in a fast past environment as part of a team required. Bilingual (English / Spanish) and experience in human services preferred.

For the full job description please click below:
Shelter Assistant (Individuals) [PDF]

Per diem positions available.

Shelter Assistants - Harrington Hall

 

Are you looking for a job in which you can make a positive impact on homeless families in Rhode Island?  Well, Crossroads RI might be looking for you!

Crossroads, the largest homeless services organization in the state, is seeking enthusiastic and committed individuals to join our team at Harrington Hall as  Shelter Assistants!    The successful candidates will offer assistance in every manner practical to those in the Harrington Hall shelter while following all policies and procedures of the organization.   Responsibilities will include monitoring client behavior, reviewing policy & guidelines with clients at time of entrance, preparing space for clients, monitoring and maintaining the shelter environment.  High School diploma or G.E.D. and ability to work in a fast past environment as part of a team required.  Bilingual (English / Spanish) and experience in human services preferred.    

Per diem positions available.

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